LALAVON Privacy & Security Policy

Your privacy is very important to LALAVON, and we understand that privacy concerns are very important to our customers. We are committed to protecting your personal information and will never sell or distribute your private information to any outside parties who are not our affiliates. We follow strict procedures to ensure your personal information is protected and accessible only to our authorized staff, who are committed to keeping it secure.

LALAVON Privacy Statement

This privacy statement applies to the website lalavon.com. It explains:

What personally identifiable information LALAVON collects.
What personally identifiable information third parties may collect through our website.
How the information is used.
With whom the information may be shared.
What choices are available to users regarding collection, use, and distribution of their information.
What security procedures are in place to protect against loss, misuse, or alteration of information.
How users can correct or update their information.

If you have questions regarding this statement, please contact us at: hello@lalavon.com

Information Collection & Use

Registration

To use the wholesale portion of our website, users must first complete the registration form. During registration, users are required to provide contact details (such as name and email). This information is used to communicate during transactions and to provide updates about products and services. Users must also create a unique username and password to ensure account security.

Orders

When placing an order, customers must provide contact information (such as name, email, and shipping address) and financial details (such as credit card number and expiration date). This information is used solely for billing and fulfilling orders. If there are issues processing an order, this information is used to contact the customer.

Information Use

The information collected during registration and checkout is used for the purpose of fulfilling orders. Information may also be shared only with affiliates directly involved in order processing.

Upon registering, user details are reviewed by our team. We reserve the right to grant or deny access at our discretion.
Once approved, users can access wholesale purchasing with their username and password. Customers are responsible for maintaining the confidentiality of their login credentials. Fraudulent use of login information may result in account suspension or legal action.

We also collect and store aggregate user data (e.g., registration date, last login, number of visits) for internal analysis and business improvements.

User Contact Information May Be Used For:

Verifying customer identity.
Communicating new products, services, or updates.
Sending site information (maintenance, new launches, etc.).
Order and transaction-related communication.

Checkout Information May Be Used For:

Tracking order status.
Maintaining order history.
Processing billing and shipping.

Profile Data

We may store information collected through registration, cookies, and analytics to create user profiles. These profiles help us understand preferences and provide relevant promotions or improved website content.

Log Files

Our servers may collect log file information (IP address, browser type, ISP, date/time stamp, click data) for security, analytics, and business purposes. This data is not linked to personally identifiable information.

Communications From LALAVON

Special Offers & Updates: Registered users may receive occasional updates on products, services, or promotions. Users may opt out at any time via the unsubscribe option in emails.
Service Announcements: Rare service-related announcements (e.g., site maintenance) may be sent to all users. These are not promotional in nature.
Customer Service: We regularly communicate with users to provide requested services and resolve account or order issues.

Sharing Information

Legal Disclaimer: We may disclose personal information if required by law or legal process.
Aggregate Data: Non-identifiable, aggregated demographic data may be shared with business partners or advertisers.
Third Parties: We may use shipping companies and payment processors to complete orders. These partners do not retain, share, or use personal information beyond order processing.
Business Transitions: In the event LALAVON undergoes a merger, acquisition, or asset transfer, customer information may be part of the transferred assets. Customers will be notified in advance if changes affect their personal data.

Links to Other Sites

Our website may contain links to third-party sites. LALAVON is not responsible for the privacy practices of these external sites. Users are encouraged to review privacy statements of any linked sites.

Security

We take precautions to protect customer information both online and offline. Sensitive data submitted via our website is secured with encryption technologies, and access to personal data is restricted to employees who require it for their role. All staff are trained regularly on data protection practices.

Correcting or Updating Information

Users may update or correct their account details (such as email, phone, or shipping address) by logging into their account at lalavon.com.

Notification of Changes

If we update our Privacy Policy, changes will be posted on this page and on our homepage. We will use personal data in accordance with the privacy policy in effect at the time it was collected.